GrabWin Terms and Conditions — Full Version in Bengali

Welcome to GrabWin. These terms and conditions ("Terms") form a legal agreement between users of the GrabWin platform and the authority operating GrabWin. By creating an account or using the platform, you automatically agree to be bound by these Terms.

GrabWin is committed to providing a safe and enjoyable gaming environment for players in Bangladesh. Our terms and conditions are written in clear, plain language so every player can easily understand them. If you disagree with any of the terms, please do not use the platform.

The following eligibility criteria must be met to open an account and play on GrabWin. GrabWin reserves the right to reject any registration application in accordance with its terms and conditions.

• You must be at least 18 years old.
• You must be a resident of a country or region where online gaming is not prohibited by law.
• You must not have any existing GrabWin account registered under your name.
• All information provided at the time of registration must be accurate and truthful.
• You must confirm that you are opening the account for yourself and for entertainment purposes.
• Identity verification (KYC) documents must be submitted upon request by GrabWin.

Each user may only hold one account on GrabWin. You are solely responsible for the security of your account. Never share your password with anyone.

Under GrabWin's terms and conditions, the following applies with respect to accounts:

• Creating multiple accounts using the same device, IP address, email, or payment method is strictly prohibited.
• If suspicious activity is detected on an account, GrabWin may temporarily suspend it pending verification.
• To update your account information, please contact our support team.
• Transferring, selling, or renting your account to another person is strictly prohibited.
• GrabWin may apply an inactivity fee to accounts that have been dormant for an extended period.

GrabWin regularly offers a variety of bonuses and promotions. Each bonus comes with specific terms that you should read before accepting. Please pay close attention to this section of GrabWin's terms and conditions.

• Welcome Bonus: Available to new players only. Limited to one per person, household, or device.
• Wagering Requirement: To withdraw bonus funds, you are generally required to wager 30x–40x the bonus amount. The exact figure will be specified in each individual offer.
• Validity: Bonuses must generally be used within 30 days of being issued. Any unused bonus will expire at the end of this period.
• Game Restrictions: Some bonuses are only valid for specific games. Please refer to the list of eligible games stated in the bonus offer.
• Bonus Abuse: Any attempt to abuse the bonus system may result in the bonus being cancelled and the account suspended.

GrabWin reserves the right to modify, suspend, or cancel any bonus offer at any time. To view current promotions, Promotions Page Visit.

GrabWin supports deposits and withdrawals through Bangladesh's leading mobile banking services — Mobile Banking, Nagad, and Rocket. All financial transactions are encrypted and secure.

• Minimum Deposit: The minimum deposit amount is BDT 100.
• Minimum Withdrawal: The minimum withdrawal amount is BDT 300.
• Withdrawal processing time: Processing is typically completed within 24–72 hours.
• Verification: KYC verification must be completed before making a withdrawal. Your ID and mobile banking details will be verified.
• Payment Method: Deposits and withdrawals must be made through the same payment method.
• Suspicious Transactions: If unusual transactions are detected, GrabWin may place a hold on withdrawals until an investigation is completed.

All games on GrabWin are conducted fairly. Our platform uses RNG (Random Number Generator) technology that is regularly audited by independent third parties. The following applies to all players under our terms and conditions.

• The use of any cheat software, bots, or automation tools is strictly prohibited.
• Collusion or conspiring with other players is strictly prohibited.
• Gaming activity conducted for the purpose of bonus hunting or system manipulation is strictly prohibited.
• Any winnings obtained by exploiting technical errors may be voided.
• All game results are final and determined by GrabWin's server records.

GrabWin is firmly committed to responsible gaming. It is a core part of our terms and conditions. Gaming should be a source of entertainment, not a cause of addiction or financial hardship.

• Players can set their own daily, weekly, or monthly deposit limits.
• You can set a session time limit that will automatically log you out after a specified period.
• A cooling-off period of 24 hours to 6 months is available for a temporary break.
• The self-exclusion feature allows you to completely deactivate your account for a set period of time.
• Our support team is always ready to provide professional help for gaming-related concerns.

To learn more about responsible gaming, visit our Responsible Gaming View page.

GrabWin reserves the right to temporarily or permanently suspend any account that violates its terms and conditions. Players may also request to close their own account.

• Any violation of the terms, fraud, or deceptive activity will result in permanent account closure.
• Any verified withdrawal amount will be returned before the account is closed.
• If an account is closed due to a violation, any bonus balance may be forfeited.
• To close your account voluntarily, please contact our support team.

GrabWin is an entertainment platform. Under GrabWin's terms and conditions, GrabWin is not liable for the following:

• Loss resulting from an internet connection failure during gameplay.
• Any loss resulting from issues with third-party software or devices.
• Financial loss resulting from a player's own negligence or poor decisions.
• Temporary service disruption due to an unexpected technical error.
• Loss resulting from a player's account credentials being accessed by another person.

GrabWin may update these terms and conditions at any time. In the event of significant changes, notifications will be sent to your registered email and posted on the platform. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

If you have any questions about the terms, please reach out to our 24/7 support team. We are always ready to assist you.

These terms and conditions were last updated in January 2026. GrabWin continually improves its terms to enhance the experience for its players.